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Supervisory Training Certificate
	How effectively do you manage the performance and productivity of your team? Develop the critical skills needed to effectively delegate work, assess employee performance, and resolve employee conflicts as you create a team environment for your employees.
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Overview

The Supervisory Training Certificate provides first time supervisors with the skills and competencies needed to effectively communicate and motivate their employees. Participants will also learn how to effectively delegate work to their employees, resolve workplace conflicts, and manage the performance of their direct reports.

Benefits / Objectives

All six courses of the Supervisory Training Certificate focus on skills and techniques that are often required by effective and efficient supervisors. Participants learn critical skills such as successful coaching, conflict resolution, effective delegation and more! By completing these six courses students will become better able to lead, motivate and supervise their employees.

An additional course in Time Management is also offered for those who want to learn to prioritize tasks and activities, eliminate wasted time and manage their personal and professional time more efficiently.

Course Information & Registration

Role of Supervision & Effective Communication Skills

Successful Coaching

Motivational Strategies

Leading the Team

Resolving Conflicts (Fall 2009)

Effective Delegation Strategies (Fall 2009)

Time Management

Time Management (Taught in Spanish)

Intended Audience

The Supervisory Training Certificate is designed for individuals with less than five years of experience in supervision or those who have not received prior formal supervisory training. It is also recommended for individuals who are interested in becoming a supervisor or manager.